COVID-19 CUSTOMER COMMUNICATION

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Date added: 19 Mar 2020 COVID-19 CUSTOMER COMMUNICATION

The Thomas Dudley Group would like to take this opportunity to update you on the actions we are taking around the Coronavirus.

As we are currently operating in uncertain times the one thing we are certain of is the importance of putting our people’s wellbeing at the forefront combined with the ability to successfully run our business with our customers and suppliers.

Thomas Dudley is taking the recent outbreak of COVID-19 very seriously and the management team are meeting daily to make appropriate decisions for our people and the business. While we await to see what evolves over the coming weeks, we have prepared as much as we can to ensure we continue to meet our customer commitments.

To date we’ve made a decision to limit all work-related travel, external meetings and events, and have placed teams on rotation to minimise the risk of infection and transmission. Despite our sales teams being less visible at this time, they are all still available and will be maintaining business and service relationships through telephone and email.

We are confident that as a UK manufacturer having multiple sites, high levels of raw materials and finished goods this will allow us the flexibility as and when demand and labour availability change so that we can remain agile as a business satisfy our customer orders.

We continue to monitor the situation daily and take action based on Government advice and directives, however we remain positive that we have the ability to manage and serve our markets within this dynamic environment.

In the meantime thank you for your support during this period and most importantly please stay safe.

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Thomas Dudley Group is committed to protecting its staff, visitors and contractors when on one of our sites.

With this in mind all visitors / contractors that come on site must be on site for essential work only or for a meeting that cannot take place virtually.

We ask that you, whilst on one of our sites:

    • Adhere to social distancing – 2 meters
    • Hand washing or sanitising
    • Catch it, bin it, kill it when you sneeze
    • If you have to cough you do so into the crook of your arm or into a tissue (as above)
    • Wear appropriate PPE
            • When walking around the sites this will take the form of a face visor

You confirm that:

   • You Do Not have Covid-19 or symptoms of a new continuous cough or fever or anosmia.
            • Anosmia is the loss of or a change in your normal sense of smell. It can also affect your sense of taste as the two are closely linked
   • You have not in the last 14 days been in close contact with someone that has symptoms of Covid-19

This check will take the form of a declaration signed at your point of entry to a Thomas Dudley site.

 

VIEW DECLARATION FORM

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