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Trade Customer Survey


     
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1   Thomas Dudley products are always of the expected quality
   
Strongly agree
    Agree
    No opinion
    Disagree
    Strongly disagree
     
2   How would you rate the quality of our products compared with those of your other suppliers
   
Far better
    Better
    The same
    Inferior
    Far inferior
     
   
Please feel free to add below further comments / suggestions on how we could improve product quality
3   Orders / Quotations / Enquiries / Problems are always dealt with courteously and efficiently
   
Strongly agree
    Agree
    No opinion
    Disagree
    Strongly disagree
     
   
Please feel free to add below further comments / suggestions on how we could improve the way we handle orders, quotations, enquiries and problems
4   Thomas Dudley products are always delivered correctly, on time and in the desired quantity
   
Strongly agree
    Agree
    No opinion
    Disagree
    Strongly disagree
     
   
Please feel free to add below further comments / suggestions on how we could improve product delivery
5   Our literature, price lists and website are well designed and easy to use
   
Strongly agree
    Agree
    No opinion
    Disagree
    Strongly disagree
     
   
Please feel free to add below further comments / suggestions on how we could improve our catalogues, price lists and website
6   Thomas Dudley provides high quality innovative product solutions to our customers
   
Strongly agree
    Agree
    No opinion
    Disagree
    Strongly disagree
     
   
Please feel free to add below further comments / suggestions on how we could improve in this area
7   What is your level of satisfaction regarding the overall performance of Thomas Dudley Ltd
   
Excellent
    Very good
    Satisfied
    Dissatisfied
    Strongly dissatisfied
     
   
Please feel free to add below further comments / suggestions on how we could improve as a company

 

 

 



  • OHSAS 18001 (Health     & Safety Management     Systems)
  • BS EN ISO 9001     (Quality Management     Systems)
  • The high quality, and highly innovative bathroom products and iron castings manufactured by Thomas Dudley Ltd. are available through most plumbers' and builders' merchants. For pricing details, please contact your local branch.

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