Our markets

Providing market leading solutions for over 100 years

We have over a century of experience manufacturing and distributing world leading plumbing products in very challenging market sectors across multiple continents.

Like every Thomas Dudley business, we are committed to manufacturing in the UK. Our state-of-the-art facilities in the West Midlands are home to around 500 technical, engineering and customer service specialists.

Our difference depends on the diverse, engaged, passionate, and experienced people who create our products and serve our customers. We have developed a proven ability to solve customer problems. Whether you are looking to overcome a challenge associated with an application, product or service, we can work with you to provide the perfect solution.

For our Professional Installers, Thomas Dudley products are designed with installers in mind and are quick and easy to fit and service. Readily available through trade counters and online retailers, quality and reliability also come as standard along with reassuring warranties and spare parts availability.

For our Partners, we provide a wide range of support to help maximise stockist revenues including customer friendly packaging, POS and merchandising displays. The Thomas Dudley sales team is vastly experienced in serving merchants, distributors and other resellers. Huge UK stocks and advanced warehousing and logistics also help provide assured supply.

When we work with our Specification customers, we bring in-depth knowledge and expertise of the industry, fluid dynamics and water control technology. We operate our own laboratory that tests to WRAS standards and beyond and have the capability for rapid prototyping which allows bespoke products to be quickly developed around any project.

Thomas Dudley works in partnership with Plumbers and Builders Merchants. Our national sales force calls on trade counters on a daily basis and work closely with in-house sales teams to maximise revenues generated by our products. We are members of the Builders Merchants Federation and provide a range of literature that has been specifically designed for merchants and distributors. Co-branded literature, technical breakfast mornings and supporting advertising can also be provided.

If you operate a Showroom or Retail Outlet, we ensure that our products are underpinned by a focused customer-driven approach, eye catching point of sale displays, customer facing literature and a strong presence in the trade press and at KBB, Ecobuild and other leading industry exhibitions.

In addition, we regularly produce bespoke sales flyers and other promotional materials to help stockists get the most from every sales and marketing initiative.

Thomas Dudley operates a design led approach when it comes to our OEM customers. Our dual flush concealed cisterns, syphons, inlet valves, float valves and other products can be configured to meet the current and future requirements of any customer. Our product development teams can also integrate with customer in-house resources to develop new products and solutions or to realise cost efficiencies compared with existing components. Our development teams work to modify existing Dudley products or engineer completely new product concepts and solutions to meet the needs of this diverse sector.

Thomas Dudley has developed wide ranging experience in meeting the requirements of the Export Market. You can find the Dudley brand across the world including Europe, Asia, Australasia, Africa and the Americas. Our Cronex brand specialises in servicing the needs of the Caribbean and Africa and has deep and long-lasting relationships with customers of all types and sizes across those diverse regions.

UK Stock Holding
Quality Assured
Fast and Efficient Delivery